The short version

There are no user accounts on this site. We don't track you across other sites, sell your data, or build an advertising profile on you. The only personal information we ever see is what you choose to type into the Shop Ticket form, and payment information for the tip jar never touches our servers at all — Stripe handles that directly.

What we collect

• Shop Ticket submissions: the message you write, the ticket type you pick, and an email address only if you choose to provide one for a reply.
• Basic hosting logs: our hosting provider (Vercel) automatically logs standard technical data (IP address, browser type, request timestamps) for security and performance purposes, the same way virtually all web hosts do.
• Spam protection on the Shop Ticket form: when you submit the form, our own code checks the requesting IP address to limit how many submissions can come from one place in a short window, which is what stops a bot flooding it. That check happens in memory while the request is being handled and the address is never written to our database, never emailed, and never kept afterwards.
• Page-view analytics: we use Vercel Web Analytics to count how many people visit and which tools actually get used, so we know what's worth improving. It is cookieless and aggregate — it does not follow you across other sites, does not build an advertising profile, and does not identify you personally.
• Payment data: none. If you use the tip jar, Stripe processes and stores your payment details directly — we never receive or store your card information.

We do not use advertising cookies, and nothing on this site tracks you across other websites.

How we use it

Shop Ticket submissions are used solely to respond to your request (for example, researching and adding a vehicle or driver you asked for) or to improve the site. We never sell your information or share it with third parties for their own marketing.

How long we keep it

Shop Ticket submissions are emailed directly to the site owner's inbox, and are also stored in our database (Supabase) so requests don't get lost in an inbox. We keep them for as long as they're useful for the research they describe — a vehicle request stays until that vehicle is added and verified.

To be straight with you about how that works: there is no automatic expiry timer. A submission stays in the database until it is deleted by hand, either because the request it describes is finished or because you asked us to remove it. We would rather tell you that than publish a tidy-sounding retention schedule that nothing actually enforces. If you'd like a submission you sent removed or forgotten, use the Shop Ticket form itself (pick "General feedback") to ask, and we'll honor that request — including deleting the stored copy.

Third-party services we use

• Resend — delivers Shop Ticket emails, and retains its own delivery logs per its own policy below. Resend's privacy policy
• Stripe — processes tip-jar payments. Stripe's privacy policy
• Supabase — stores Shop Ticket submissions. Supabase's privacy policy
• Vercel — hosts the site and provides the cookieless page-view analytics described above. Vercel's privacy policy

Some outbound product links are affiliate links (Build My Box may earn a commission if you buy through one) — see the affiliate disclosure in our Terms of Use for which partners and what that means. Clicking an affiliate link takes you to that retailer's own site, subject to their own privacy policy, not ours.

Your rights

Since there's no account system, there's no ongoing profile of you to access or delete beyond a Shop Ticket message you've sent us — and you can ask us to delete that at any time (see above).

California residents: you have the right to know what personal information we've collected about you and to request its deletion. Submit either request through the Shop Ticket form. We do not sell personal information, so there's nothing to opt out of on that front.

Children's privacy

This site is not directed at children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy as the site changes. The "Last updated" date at the top reflects the most recent revision.

Contact

Questions about this policy, or a request to access/delete a Shop Ticket submission? Use the Shop Ticket form on the homepage (pick "General feedback").